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Vanancy in Openway: Junior Implementation Engineer

Vanancy in Openway: Junior Implementation Engineer

Job objective:
In implementation projects to ensure all WAY4 system modules are installed properly, just-in-time and run smoothly in compliance to criteria set by customer and/or SLA.
Responsibilities:
• Deliver WAY4 software suite on customer site within customer IT business
environment
• Analyze system and performance and compile system change needs as requested by customer
• Analyze customer requirements and criteria to WAY4 system configuration and/or customization
• Participate in developing system specification and solution architecture process based on customer requests
• Configure and customize WAY4 modules to meet customer requirements
• Inspect changes before customer performs user acceptance testing
• Handle customer User Acceptance, Outage Notification and Change Control procedures and documentation
• Coordinate with customer to resolve issues
• Handle customer request priorities.
• Extend user support and training to customer and support users
• Troubleshoot and reproduce clients reported issues
• Correctly communicate the solution or workaround to clients
Requirements:
• Strong educational background in Information Technology. A degree in Computer Science or related field preferably 2.1 or over 6.5/10. MSc will be considered an advantage
• Fresh graduates are encouraged however 1-2 years’ experience within the industry will be an advantage
• Excellent communication skills and fluency in English, both written and spoken
• Excellent interpersonal skills, including to communicate technical ideas clearly effectively and convincingly
• Ability to work in teams and with people of varying abilities and backgrounds
• Analytical thinking and problem-solving
• Ability to learn new technologies quickly and correctly
• Able to troubleshoot and identify technical issues quickly
• Willingness to travel abroad for project implementations/support
• Strong knowledge of Database (Oracle preferred) and PL/SQL
• Development skills in Java
• Administrative skills on a Unix platform (preferred)
• Knowledge of networking, including TCP/IP

For more information you can contact: ihadjivassiliou@openwaygroup.com